Legal
Privacy Policy
This policy explains how M/S HanuVerse Enterprises ("HanuVerse", "we", "us") handles personal information when you visit this website or contact us about an event. We are based in Jaipur, Rajasthan, India, and we follow the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.
1. What this website collects
This website has no sign-up, no contact form, no payment page and no analytics or advertising trackers. We do not set cookies.
The website stores one small setting in your browser's session storage so the opening animation plays only once per visit. It contains no personal information and is cleared when you close the tab.
2. Information you send us
When you call, WhatsApp, email or message us on Instagram, we receive what you choose to share. This is usually your name, phone number or email, and details about your event such as the date, venue, budget and guest count.
We use this information only to:
- reply to your enquiry and prepare a quote or proposal;
- plan, coordinate and deliver your event;
- share necessary details with vendors and partners working on your event, such as decorators, florists, production crews and venues;
- keep records for billing, tax and legal requirements.
We do not sell your personal information, and we do not use it for unrelated marketing without your consent.
3. Third-party services
Some parts of this website and of contacting us rely on other companies, each with their own privacy policies:
- Google Fonts serves the fonts on this website. Your browser connects to Google's servers to load them, which shares your IP address with Google.
- WhatsApp, Instagram and your email or phone provider handle any message you send us through them.
- Our web host may keep standard server logs, such as IP address, browser type and pages visited, for security and reliability.
4. Photos and event content
We may photograph or film events we work on and share selected images in our portfolio and on social media. If you would rather we did not feature your event, or want a specific photo removed, contact us and we will take it down.
Photos under the Partner Work tab belong to the partner credited on each one.
5. How long we keep information
We keep enquiry and event details for as long as we need them to deliver the event and meet accounting, tax and legal obligations. After that, we delete them or keep them in a form that no longer identifies you.
6. Your rights
Under the Digital Personal Data Protection Act, 2023, you can ask us to:
- tell you what personal information we hold about you;
- correct or update it;
- erase it, where we no longer need it for a legal reason;
- withdraw a consent you gave earlier.
To make a request or raise a concern, use the contact details below. We will respond within a reasonable time. If you are not satisfied with our response, you may complain to the Data Protection Board of India.
7. Security
We take reasonable steps to protect the information you share with us. No method of sending or storing information online is completely secure, so please avoid sending sensitive documents unless we ask for them.
8. Children
This website is meant for adults planning events. We do not knowingly collect personal information from children.
9. Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.
10. Contact
M/S HanuVerse Enterprises
Jaipur, Rajasthan, India
Email: contact.shub24@gmail.com
Phone: +91 70739 78784, +91 95294 55124
HANUVERSE